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Booking requests and jobs

Locally 360 turns booking requests from your website into jobs on your Jobs board. You confirm or decline each request, put a crew on it and send the crew the job's details by email. It's included in the $50 a month.

Monthly. Cancel online any time.

Questions first? Email support@locally360.app. We reply within three business days.

Every name and number is made up.

What it does

In the order your day runs. Every name and number on the screens is made up.

The details

The numbers and the terms, line by line.

PriceIncluded in the $50 a month.
Board columnsUnassigned, Assigned and Dispatched, then a list of finished and cancelled jobs.
Request detailsName, email, phone, address, service, preferred date, preferred window and message.
Customer emailsSent under your business name, with replies to your business email.
CrewsA name and the people on it, with no logins.
Crew emailsSent when you mark a job dispatched, to each crew member with an email.
RemindersAn email to you when a booking request for tomorrow is still waiting.
CancellingCustomers cancel from the confirmation email or the customer portal.

Not included

These aren't part of booking and jobs.

  • A calendar, or live availability for customers to pick from
  • Rescheduling online
  • A customer list
  • Job photos and job notes of your own
  • Job reports
  • Text messages to customers or crews
  • Linking an invoice to a job

Who hears what, and when

Every email the Jobs board sends. There are no text messages.

  1. 1Your customer

    When you confirm or decline

    An email under your business name, with replies to your business email. A confirmation carries a link to change or cancel.

  2. 2Your crew

    When you mark it dispatched

    Each crew member with an email gets the customer's name, phone, address and the job notes. Assigning alone emails nobody.

  3. 3You

    The day before

    If a booking request for tomorrow is still waiting for you, you get an email.

Questions

Anything else, email support@locally360.app. We reply within three business days.

Can customers pick a time from my calendar?

No. There is no calendar. Customers ask for a day and a time window, and nothing is booked until you confirm.

Does my crew need logins?

No. A crew is a name and the people on it. Anyone with an email gets the job's details when you mark it dispatched.

What does the customer get when I confirm?

An email under your business name, with replies going to your business email and a link to change or cancel.

Can a customer reschedule?

Not online. They can cancel from the confirmation email or the customer portal, and say they want a different time when they do.

Will I be reminded about requests?

Yes. If a booking request for tomorrow is still waiting for you, you get an email.

Can I add a job that came in by phone?

Yes. Add it to your Jobs board yourself, then assign and dispatch it like any other job.