To change the card for your Locally 360 subscription, open Billing, press Update card under Payment method, and enter the new card on Stripe’s page. Your next payment is charged to the new card.
Before you start
Update card shows after your first payment. Before that, there’s no card on file to change.
Steps
- In the sidebar, open Billing.
- Under Payment method, press Update card.
- Enter the new card on Stripe’s page and save it.
What happens next
Billing shows the new card’s brand and last four digits. Each month is $50, plus any sales tax.
If something goes wrong
If a payment failed, Billing shows Your last payment didn’t go through. with Pay now. Update your card, then press Pay now.
Questions
What if a payment doesn't go through?
Your site stays up for 14 days while the payment is retried, on days 3, 7 and 11. On day 15 it's paused. Paying what's owed brings it back.
Where are my receipts?
Each payment is emailed to you with its invoice attached. They're also listed under Invoices on the Billing page.